Skip to content


BMCHelix on Hire2Retire uses User Name Password based Authentication. Please refer to the document BMCHelix API documentation to know more about BMC Helix ITSM.

We at RoboMQ pay atmost attention to keep your account secure. See our Security and Privacy Policies to learn more about how RoboMQ handles your account access.

Step 1. Specify your BMCHelix Domain Name. When you open your BMCHelix account on the browser, you can find the BMCHelix Site URL as

BMCHelix Basic Authentication

Figure 1. Creating Connection for BMCHelix on Hire2Retire

Step 2. Enter your Username Step 3. Enter your Password

How to get Credentials of BMC Helix ITSM?

  1. Login to your BMC Helix ITSM.

  2. After submitting the form, the user will receive their login credentials (username and password) via email.