Observe Page
In Hire2Retire, observability is the ability to monitor and receive notifications on the outcome of the event progressing. Hire2Retire provides the following observability mechanism as an integral part of the platform at 5-minute interval frequency for event notification and 4-hours interval frequency for compliance and audit trail.
- Observe Pane: Analytics and reporting dashboard for the event logs or tracking of event processing status, as well as associated error information, if any.
- Event Notification: Notifications of the event processing status, all or error over email.
- Compliance and Audit Trail: Archival or saving of the event logs to AWS S3, Azure Blob or MySQL database as chosen and configured by the end-user.
Learn more about Event Notification and Compliance and Audit Trail.
In this section, we will be focusing on the analytics dashboard.
The Hire2Retire Observability function provides the user with a visual representation of each Event and Transaction that happened on the Hire2Retire platform.
The main purpose of the Observability function is to provide a simple intuitive interface where a user can monitor the flow and its events. For example, the number of events successes, fail, or all.
Observability Function on Hire2Retire¶
The Hire2Retire platform provides the user with a way to track all the events which have taken place for a particular flow.
The Hire2Retire Observability function provides a user interface that gives a summary of the flow deployed by the user. The summary comprises of events taking place in the flow which are either in a successful or failed state.
To see the data on the Observe page, Hire2Retire users need to deploy the flow. Just keeping the flows in the draft stage will not provide any data on the Hire2Retire observability page.
Hire2Retire users can create a flow from the platforms dashboard page and need to trigger the event to get data on the Observe page which shows 7 days of data by default. Hire2Retire users can also get data for more or fewer days by selecting the date filter and can apply search and status filters to narrow down the page listing.
Hire2Retire users can also filter the events based on the event type. For example, Onboarding, Update, Rehire, Terminate and Leave. Users can also search the events on the criteria based on Name or EmployeeID.
The Hire2Retire Observability function does not have a separate login for itself. This is integrated into the Hire2Retire and shared on the same session object. If a user is logged out and tries to access the Hire2Retire Observe page, then it will be directed to the Hire2Retire login page.
And, if you have enabled 'Future Hire, Rehire and Termination' on Application page then the Observe page will look like this with below mentioned details.
Here, we have four types of event status i.e. fail, success and scheduled, inProgress. By default, all the failed events are shown on the observe page.
- Fail Status: It represents the failed operations.
- Success Status: It represents the passed operations.
-
Scheduled Status: It represents the scheduled operations.
-
In Progress Status: It represents the In Progress operations.
Here, is a histogram representation which shows the number of success, fail scheduled and inProgress events. Also, there is a tabular representation which shows the detailed information of performed operations.
Event Filters¶
Hire2Retire users can filter the events based on
- Criteria: User can search employees by their Name or Employee ID.
- Event Lifecycle: User can select the event lifecycle for example, onboarding, update, rehire, terminate and leave.
- HR Event Receipt Date Time: You can select a range of dates and times to specify when the action was performed on the employee.
Event Data¶
An event table is available at the bottom.
This section contains information about the events and employees. These are as follows:
- Lifecycle: This header represents the lifecycle of the employee in which the operation is performed. Lifecycle events are:
New Hire
,Rehire
,Update
,Termination
,Leave
- Operation: This header represents the action performed on the employee. The operation can be:
Hire
,Onboard
,Update
,Terminate
,Long Term Leave
,FMLA
,Legal
andSecurity and Discipline
. - Employee Info: Employee ID| Employee Name are present under this header in same pattern. You can also click on the docs icon under this header to see more information about the employee
If there is an update operation, the previous and new values are visible separately.
-
Execution Time: As the name suggests it will represent the time at which the event was performed
-
H2R Core: This will represent status of the events performed in H2R core, i.e. actions performed from HRIS to ID Management System.
-
Integration: This will represent status of the events performed under
Service Desk
orAccess
.
Under H2R core and Integeration, green will represent success, pink for failure, yellow for scheduled and half green and half pink will represent partial success.
In case of failure or partial success an arrow will be visible at the left most of the table by clicking on which you can find more information about the failure.
Export Report¶
You can receive the report in your desired format on your email address. Click on the logo for export on top right corner. A pop up will appear, provide additional receptionist(s), select format and type of information you want it can be detailed or just the summary. After filling the pop up form hit Send
.
To schedule reports on your email address hit Schedule Report
. Select time and day at which you would like to receive the report and fill the remaining details as mentioned above.