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Connection

Jira Service Management on Hire2Retire uses Basic Authentication.

Please refer to the document Basic auth for rest APIs to know more about Basic Authentication in Jira Service Management.

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Permission Description
ASSIGNABLE USER Ability to assigned to issues
ASSIGN ISSUES Ability to assign issues to other people
CREATE ISSUES Ability to create issues
MODIFY REPORTER Ability to modify the reporter when creating or editing the issue

Learn here about all permissions required to use Jira Service Management on Hire2Retire.

Step 1. Specify your Jira Site URL. When you open your Jira Service Management account on the browser, you can find the Jira Site URL as https://myDomainName.atlassian.net.

Jira Service Management Basic Authentication

Figure 1. Creating Connection for Jira Service Management on Hire2Retire

Step 2 Enter your Jira Service Management Username which is generally your email Id.

Step 3 Enter your Jira Service Management Auth Token.

How to get Auth Token?

  1. Login to your Jira Service Management Console.

  2. Click Create API token.

    Jira Service Management API token generation

    Figure 2. API Token generation for Jira Service Management

  3. From the dialog that appears, enter Label which can be any name you want to give for your token, and click Create.

  4. Click Copy, then paste the token on Hire2Retire.

    Jira Service Management API token

    Figure 3. API Token for Jira Service Management