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Phase 5.7 Release Notes

Released on December, 2023


The Hire2Retire Phase 5.7 release has introduced a wide range of new features and major improvements that provide users with advanced capabilities and an enhanced user experience.

A standout addition is support for SAP SuccessFactors API-based Integrations, allowing users to synchronize employee lifecycles between SAP SuccessFactors and Directory Service. This release introduces API integration options alongside the traditional file extract approach, offering customizable data retrieval schedules and the ability to send business emails back to the SuccessFactors HR system post-employee onboarding.

In addition, the Lifecycle Business Rules and Group Assignment steps of the Hire2Retire core setup have a new redesigned UI that now provides a cleaner and more structured view, organizing lifecycles and group assignments into tabs for easy configuration. This redesign aims to streamline the user experience, making it more intuitive and efficient.

We have also added many other new features and improvements, such as new SCIM connectors, OAuth authentication support for Exchange Online services, Profile Photo Sync to Azure AD, ServiceNow ITSM feature expansion, JSON format of Event Processing Report, etc. These features and enhancements collectively empower users to efficiently manage HR processes and data integration, improving overall productivity and reliability.

New Features

SAP SuccessFactors API-based Integration

Hire2Retire now offers integration options through the SAP SuccessFactors API. In addition to the traditional file extract approach, customers can now seamlessly manage employee lifecycle synchronization between SAP SuccessFactors and Directory Service. The API solution allows for flexible data retrieval with customizable schedules that support both full and delta extracts. In addition, the Hire2Retire workflow allows users to send business emails back to the SuccessFactors HR system after employees are successfully onboarded.

More SCIM Connectors

Hire2Retire extends its integration capabilities by adding SCIM Provisioning support for 15 new applications. Using SCIM Provisioning, users can establish integrations between Hire2Retire and select third-party applications, enabling automated provisioning and de-provisioning for target employees. In addition, a search feature is introduced for users to easily find the target application. The new applications supported are:

  1. Interact
  2. Signicat
  3. Ninetex
  4. Logic gate
  5. Toriiq
  6. Priority Matrix
  7. Eletive
  8. FusionAuth
  9. Peakon
  10. Airtable
  11. Blink
  12. Enboarder
  13. Loop
  14. Workspan
  15. Invicti


UI Redesign for the Lifecycle Sync and Group Assignment Steps

Phase 5.7 introduces a revamped user interface for the Lifecycle Business Rules and Group Assignment steps of the Hire2Retire core setup that provides a cleaner and more structured view. The Lifecycle Business Rules page now organizes lifecycles into tabs for easy selection and configuration. Similarly, the Group Assignment page categorizes different group types into tabs, streamlining the process of assigning security groups and OUs.

OAuth Authentication Support for Hire2Retire’s Shared Mailbox Service

Hire2Retire now supports OAuth Authentication for Exchange Online connection, offering enhanced security and benefits such as limited usable lifetime and application-specific usage. Modern Authentication simplifies the process of Enabling multifactor authentication (MFA). Customers using the previous Basic Authentication method will be seamlessly migrated to the new OAuth authentication approach. Runtime workflows remain unaffected.

Photo Sync Support Between HR Systems and Azure AD

Hire2Retire now supports the uploading of employee profile photos to Azure AD, allowing users to map their HR system profile pictures to Azure AD and reflect them across associated services like Microsoft Outlook and Microsoft Teams. Currently, this feature is compatible with HR systems that send unlocked images, including ADP and BambooHR.

Enhanced feature support in ServiceNow ITSM integration

To align with common business use cases in ServiceNow, we have enhanced the configuration form in Hire2Retire IT Service Management (ITSM) integration. It now supports three options:

  1. Create Incident: Automatically generates incidents in the incident table.
  2. Create Records: Creates entities in select tables within ServiceNow.
  3. Trigger Workflow: Initiates specific entities to trigger the target workflow.

Export Observe Page Records in JSON Format

Users now have the option to download event processing reports in JSON format, in addition to HTML and PDF formats, facilitating easy integration into custom scripts for future analysis and processing.

Azure Distribution List Membership Support in Hire2Retire Azure AD Workflows

In addition to Microsoft 365 groups and security groups, Hire2Retire now supports the management of Static Distribution List memberships for customers who integrate with Azure AD. At runtime, the Distribution List memberships will be assigned or removed based on the group mapping rules.

Fixed Bugs and minor improvements

  1. Hire2Retire now provides enhanced form validation, providing precise alerts and guiding users to resolve issues when designing workflows.
  2. In the SFTP connection setup form, users can now either paste RSA public key content or upload key files for added flexibility.
  3. Multi-selection options are now sorted in alphanumeric order, offering a more organized user experience.
  4. The log for FreshService ITSM has been improved to display comprehensive details of failed events, aiding in troubleshooting.
  5. Field labels have been refined to enhance clarity and prevent confusion, improving the overall user experience.
  6. The application label on the application page has been updated from "Ultipro" to "UKGPro."
  7. Error notification emails now feature improved error messages, providing relevant details and removing unnecessary information for a more concise communication.
  8. The "userAttributeControl" attribute has been added under the Employee Data view on the observe page.