Connection

Freshservice on Hire2Retire uses API Key Authentication. Please refer to the document Freshservice API documentation to know more about API Key Authentication in Freshservice.

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Link Freshservice account on Hire2Retire

Step 1. Specify your Freshservice Domain Name. When you open your Freshservice account on the browser, you can find the Freshservice Site URL as https://DomainName.freshservice.com.

Figure 1. Creating Connection for Freshservice on Hire2Retire

Step 2. Enter your Freshservice API Key.

How to get API key?

1. Login to your Freshservice Console

2. Click on your profile picture on the top right corner of your portal and go to the Profile Settings page.

   

   Figure 2. API key generation for Freshservice
   
   

3. Click on the I'm not a robot checkbox in the Delegate Approvals section.

   

   Figure 3. API key generation for Freshservice
   
   

4. Click Copy, then paste the API key on Hire2Retire. If the Reset API key is clicked, the existing connection with Hire2Retire will expire and you will need to establish a new connection with new API key.

   

   Figure 4. API key for Freshservice
   
   

5. Click on the Link Account button on Hire2Retire to successfully establish the connection.

   

   Figure 5. Establishing the Connection for Freshservice on Hire2Retire