Roles

Users can be granted any of the given personas on Hire2Retire IGA application on ServiceNow. It is recommended to create Hire2Retire Integration Admin as a service user in ServiceNow. Following are the user personas.

Persona	Roles
Hire2Retire IGA Integration Admin This user will be used for connecting Hire2Retire to Hire2Retire IGA on ServiceNow.	x_srbtd_h2r.hire2retire_integration_admin - Write to and read from custom Hire2Retire IGA Tables on ServiceNow itil - Provides basic IT service management permissions credential_admin - To create API key used by Hire2Retire IGA to make API requests to Hire2Retire. import_transformer - Allows users to run and manage transform maps to import and update data automatically in ServiceNow
Hire2Retire IGA Admin This user has full access to all Hire2Retire IGA pages and settings, with permissions to manage all events.	x_srbtd_h2r.hire2retire_admin - This persona allow user access to all Hire2Retire IGA pages itil - Provides basic IT service management permissions credential_admin - To use API key for Hire2Retire IGA to make API requests to Hire2Retire.
Hire2Retire IGA Reviewer This user will be for managers or reviewers to view and act on events, approve or reject requests.	x_srbtd_h2r.hire2retire_reviewer - This persona allow user to review pending event on Hire2Retire IGA itil - Provides basic IT service management permissions credential_admin - To use API key for Hire2Retire IGA to make API requests to Hire2Retire.
Hire2Retire IGA Viewer This persona can view events at observe page.	x_srbtd_h2r.hire2retire_viewer - This role allow user to view event data