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Sending Mail through User's Email

Hire2Retire now supports the option to send lifecycle events email notifications from the user's email Id. Users can create connections to their Mail servers on the communication hub or email templates on account settings. The connection will be on account level which will let other workflows share the connection details.

Hire2Retire supports two mailing ecosystems: Outlook and Gmail.

Create a SMTP connection

Users can create a connection from email templates form at communication hub as well as email templates at account settings.

  1. To create a new connection or view the list of available connections click on Add New Sender option from mail templates.

    From Field

    Fig.1 List of connections

  2. To add a new connection click on Add Connection or the user can select an available connection.

    Add New Sender

    Fig.2 Add connection from mail template

  3. To create a connection from the account settings, user can head over to 'Connections' page and click on 'Add Connection'

    Add Connection

    Fig.3 Add Connection from account settings

Edit Connection

Users can edit a connection from the Connections page at Account Settings.

Edit Connection

Fig.4 Edit Connection


After successfully selecting or creating a connection the the email address will be shown in the ‘From’ field in the mail template.

To create an Outlook connection refer to send mail through outlook.

To create a Gmail connection refer to send mail through gmail.