Overview

Using the Access on Hire2Retire you can provision and deprovision users on DialPad. Read the official documentation of DialPad.

Figure 1. DialPad Application on Hire2Retire

Define Provisioning Criteria

Provisioning Type

Provision a set of Employees

You can assign a Role to any user based on their AD and HRIS attributes. You can define complex conditions using AND and OR logic. You can also use the Group memberships in AD to define Roles. The Profiles are used to assign role and group membership in Slack. For Example, in Figure 2, the rules are defined on the basis of Department (Equals) and Job title (Equals). If the rules are passed then only user(s) will get provisioned. If no rule passes and the user(s) is present in Slack then deprovisioning is performed for the user(s).

Figure 2. Provision users with following rule definitions

Map the rules defined in the first table with the Roles provided by DialPad.

• Roles in DialPad are a way to group together users who have similar responsibilities. These roles determine what actions a user can perform and which parts of the system they can access. DialPad offers a role-based access control system to manage user access and permissions efficiently.

Figure 3. Role to License Mapping

You can also select the default roles in DialPad. For if and only if 'Developer' Role is passed and it is not mapped in the second table then the selected default Role, Role in DialPad and Permission Set(s) will be assigned to the user(s).

Figure 4. Default license to add to rest roles

Process All Employees

All user(s) will be provisioned on DialPad.

Figure 5. Process All Employees

Provision User

You can decide to either provision or deprovision using Provisioning.

You can provision one or more user(s) according to the requirement. User(s) can be created, updated or reactivated in provisioning operation. You can deprovision one or more user(s) according to the requirement. User(s) can be terminated in deprovisioning operation.

Figure 6. Configure lifecycle operations for DialPad

Map attributes on DialPad

You can select the attributes provided by DialPad that you want to populate. You can map values from AD/Entra ID/Hybrid to populate these attributes. You can also use Hire2Retire's powerful data transformation capabilities using Excel Style functions.

Figure 7. Select DialPad attributes