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Atlassian on Hire2Retire uses API Key Authentication.

An API key serves as a security token, facilitating authentication and authorization to access and interact with the SCIM API offered by the application. Atlassian cloud supports API Key authentication for SCIM. The User provisioning SCIM APIs allows seamless integration of your organization with Hire2Retire.

Please refer to the document User Provisioning for rest APIs to know more about User Provisioning with API authentication in Atlassian.

We at RoboMQ pay utmost attention to keep your account secure. See our Security and Privacy Policies to learn more about how RoboMQ handles your account access.

Object Permission
User Can Provision and Deprovision Users

Create account in Atlassian

Learn how to create an account on Atlassian.

Generate API Key

  • Login into your admin account admin.atlassian.com.

  • Go to Security section and Select Identity providers.

  • Choose Other Provider from the available identity provider options.
    Atlassian Identity Provider

Figure 1. Choose Identity Provider


  • Provide a name for your directory.
    Create a directory
Figure 2. Create a directory


  • Select Set up user provisioning and proceed to the next step.
    Set up user provisioning
Figure 3. Set up user provisioning


  • You will be provided with a SCIM base URL and an API Key. The last segment of this URL, after the final /, represents your Directory ID. Copy these details and securely save them in your records. Then, click on Next to proceed with the setup.
    API Key and Directory ID
Figure 4. API Key and Directory ID in Atlassian


  • Click Stop and save SCIM Configuration to save your SCIM Configuration.
    Save SCIM Configuration
Figure 5. Save SCIM Configuration

  • Navigate to Security > Identity providers on Atlassian and choose the SCIM directory you previously created during the setup process.

  • On the right-hand corner, click on the three dots (...) and select Link Domain. Atlassian Identity Provider

Figure 6. SCIM Directory


  • Choose your verified domain from the available options. If your domain is not yet verified, click Verify domain in Atlassian for detailed instructions on how to complete the verification process. Link verified domain
Figure 7. Link verified domain


  • After selecting your verified domain, click Confirm.

To link your Atlassian account using API Key and Directory Id, you have to specify your Directory Id and API key.

Atlassian Login

Figure 8. Link Account in Atlassian on RoboMQ Hire2Retire