Connection
ServiceNow on Hire2Retire supports Basic Authentication and OAuth
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| Object | Permission |
|---|---|
| User | Can Provision and Deprovision Users |
Generate Basic Auth credentials in ServiceNow¶
Learn how to generate Basic Auth credentials on ServiceNow.
Set up OAuth in ServiceNow¶
To set up OAuth in ServiceNow , we need to install these plugins on the instance.
- SCIM v2
- OAuth2.0
- Rest API Access Policy
Learn How to install SCIM v2 plugin on ServiceNow.
Similarly, install OAuth2.0 and Rest API Access Policy plugins.
After this, We need to generate Client Credentials of an Application Registry. Follow the steps mentioned here .
Note: By default, an application registry named SCIM API is created internally when the SCIM plugin is installed. We can select this application to get the client id and client secret. This application already have a pre-configured 'REST API Access Policy' neccessary for performing SCIM endpoint requests. If we create a custom application by following the official documentation mentioned above, it won't have 'Rest API Access Policy' configured. We will have to create a 'REST API Access policy' by following the documentation mentioned in next step otherwise we will receive error while performing SCIM endpoint requests.
Learn how to create 'REST API Access Policy' here
Link ServiceNow account on Hire2Retire¶
ServiceNow Basic Auth¶
To link your ServiceNow account using Basic Authentication, you first have to specify your Instance URL.
What is an Instance URL?¶
When you visit the website, you can find the ServiceNow URL as https://abc.service-now.com. This URL is your domain name.
ServiceNow OAuth¶
To link your ServiceNow account using OAuth, you first have to specify your Instance URL, Client Id and Client Secret.
