ServiceNow Triggers¶
Connect iPaaS provides four triggers for ServiceNow (Privileged). All ServiceNow (Privileged) triggers use a Webhook, enabling users to monitor real-time events.
- New Incident Created
- Incident Updated
- New Record Created
- Record Updated
New Incident Created¶
The flow will get triggered when a new incident is created in the ServiceNow (Privileged) incident table. Optionally, you can define filters if you want to monitor the created incident of a specific group of incidents.
Incident Updated¶
The flow will get triggered when an incident is updated in the ServiceNow (Privileged) incident table. Optionally, you can define filters if you want to monitor the change of a specific group of incidents.
New Record Created¶
When a new record is generated in a ServiceNow (Privileged) table, the flow will get triggered. You have to select the table you want to monitor the records from. Optionally, you can define filters if you want to monitor the create records of a specific group of records.
Record Updated¶
When a record is updated in the selected ServiceNow (Privileged) table, the flow will get triggered. You have to select the table you want to monitor the records from. Optionally, you can define filters if you want to monitor the change of a specific group of records.