SAP C4 Use Cases

Here are a few popular use-cases of SAP C4 integrations with other applications available on Connect iPaaS:

SAP C4 + Salesforce + Slack | Customer Engagement and Interaction

This use case shows how you can automate customer interaction and engagement by integrating SAP C4 with Salesforce and Slack. You can see how a new chat entity gets created in SAPC4, which triggers a response in Salesforce to map the data of the contact to manage the customer engagement. Further, a message gets posted on the Slack channel to notify the sales and marketing team to initiate the interaction with the customer and enable customer engagement.

Watch it in action or try it for free

Other use cases:

1. SAP C4 + Salesforce | Synchronization of New Opportunities

2. SAP C4 + HubSpot | New Contact Creation