PagerDuty Use Cases¶
Here are a few popular use-cases of PagerDuty integrations with other applications available on Connect iPaaS:
PagerDuty + ServiceNow| Incident Syncing¶
With this integration, you can streamline the supply chain incidents on Connect iPaaS. Upon creation of new ServiceNow incidents, new incidents get automatically synced in PagerDuty without impacting the overall service and timeline.
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PagerDuty + Libelium | IoT Event Management¶
This use case automates the incidents creation and notification on PagerDuty in response to IoT data sent by Libelium when it surpasses a specified threshold. Upon receiving a trigger from Libelium, there is an immediate incident creation in PagerDuty to notify the team of the abnormal IoT sensor data, which helps expedite the decision making.
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PagerDuty + Workday + Active Directory + ServiceNow | Employee Onboarding¶
This use case shows how a new employee record created in Workday triggers an action to create a new employee record in Active Directory with details like Reporting Name, Employee Name along with Login Domain, and Password. Further, a new incident ticket gets created in ServiceNow to notify the support helpdesk as well as via PagerDuty to automate the process of employee onboarding.