Jira Core Actions

Actions are the operations (or API operations) that you can perform on Jira Core.

You can simply drag and drop attributes from input trigger or derived values using formulas or desired constant that you may wish to map to Jira Core.

All the actions that you see below automate the flows you execute manually on Jira Core.

Following are the actions for Jira Core on Connect iPaaS

1. Add Existing User to Group
2. Create Entity
3. Create User
4. Delete Entity
5. Remove User from Group
6. Update Entity

Connect iPaaS supports the following entities for Action on Jira Core:

• Issue: An issue is simply a unit of work within Jira that will be traced through a workflow, from creation to completion.
• Project: A project is a collection of issues that are held in common by purpose or context.
• User: A user is anyone who can log into JIRA to view, create, or update issues.- Issue Comment: User written comments attached to an issue.
• Worklog: A log of comments that denote work done to an issue.
• Group: It is a convenient way to manage a collection of users.
• Dashboard: It is the main display we can see while log in to the Jira.
• Issue Link: Issue linking allows you to create an association between two existing issues on either the same or different Jira servers.

Learn here about all the entities on Jira Core along with their attributes.

Figure 1. Action for Jira Core on Connect iPaaS

Add Existing User to Group

This action adds an existing user to a group

Select the user and group from the dropdown. You can either type in the values of these attributes or can fill the values using data mapping and transformation or you can use the excel style functions for complex transformations. You can also use the evaluate functionality for deferring making a selection from a list to the time when the flow execution is in progress.

In Figure 2 below, whenever a new user is added in Active Directory, the selected User will be added to the selected Group of the Jira Core account.

Figure 2. Add Existing User to Group Action for Jira Core on Connect iPaaS

Create Entity

This action creates a new entity in the Jira Core. While setting up this action, you have to select the entity that you want to create in the Jira Core account.

After selecting the entity, you will see the attributes that are needed to create that entity. You can either type in the values of these attributes or can fill the values using data mapping and transformation. You can also use the excel style functions for constructing value of attributes using complex transformations. You can also use the evaluate functionality for deferring making a selection from a list to the time when the flow execution is in progress.

In Figure 3 below, whenever a Company is created in Hubspot, a Dashboard will be created in Jira Core. The attributes of the Dashboard are selected based on the attributes from HubSpot. The Dashboard Name of the dashboard is the same as the Name attribute and the Description of the dashboard is equals to the About us and Description attribute from HubSpot.

Figure 3. Create Entity Action for Jira Core on Connect iPaaS

Create User

This action creates a new user in Jira Core.

After selecting the action, you will see the attributes that are needed to create the user. You can either type in the values of these attributes or can fill the values using data mapping and transformation or you can use the excel style functions for complex transformations. You can also use the evaluate functionality for deferring making a selection from a list to the time when the flow execution is in progress.

In Figure 4 below, whenever a new member is added in Active Directory, the specified User will be created in the Jira Core account.

Figure 4. Create User in Jira Core on Connect iPaaS

Delete Entity

This action deletes an entity from Jira Core. While setting up this action, you have to select the entities that you want to delete.

After selecting the entity, define the selection criteria for the items that you want to be deleted. You can create logic conditions to determine when to delete using AND, OR operators. You can also use the data from incoming trigger application data for creating the selection condition.

In figure 5 below, when a record is updated in Service Now, the issue whose Summary contains Flow ID attribute from Service Now will be deleted.

Figure 5. Delete Entity Action for Jira Core on Connect iPaaS

Remove User from Group

This action removes a user from an existing group. While setting up this action, you have to select the group and then the user whom you want to remove from the selected group.

You can either type in the values of these attributes or can fill the values using data mapping and transformation or you can use the excel style functions for complex transformations. You can also use the evaluate functionality for deferring making a selection from a list to the time when the flow execution is in progress.

In Figure 6 below, whenever a member is removed from Active Directory, a User will be removed from the group of Jira Core account.

Figure 6. Remove User from Group Action for Jira Core on Connect iPaaS

Update Entity

This action updates an entity in Jira Core. While setting up this action, you can define the criteria to select the entities which will be updated. Further, you can select the attributes which will be updated.

After selecting the entity, define the selection criteria for the items that you want to be updated. You can construct a logic for condition using AND, OR operators. You can also use the data from incoming trigger application data for creating the selection condition.

Next, you can, select the attributes that you want to update. You can either type in the values of these attributes or can fill the values using Built-in Data Mapping or you can use the excel style functions for complex transformations. You can also use the evaluate functionality to make a selection when the flow execution is in progress.

In Figure 7 below, whenever an Incident is updated in Service Now (Privileged), Issue whose Summary contains Short Description attribute from Service Now will be updated in Jira Core. The Priority and Assignee of the Issue will be updated. Refer to the screenshot below.

Figure 7. Update Entity Action for Jira Core on Connect iPaaS