| 1. |
Business Central (New Object Created or Object Updated) → Slack, Gmail, Outlook, Twilio (Action) |
Whenever a new object is created, updated, deleted for the Business Central system, we can send mail using Outlook, Gmail, post message to Slack channel, and Twilio. |
Business Central, Slack, Twilio, Gmail, Outlook |
| 2. |
Trigger (Slack, Twilio, Gmail, Outlook) → Business Central System Object Create, Update, and Delete (Action) |
Upon new message or new email comes from trigger with certain filter criteria match, we can create, update or delete Business Central object. |
Business Central, Slack, Twilio, Gmail, Outlook |
| 3. |
Business Central System(New Object Create, Update, Delete) → PagerDuty (Action) |
Upon new object created, updated or deleted, or platform event in Business Central, in PagerDuty we can add acknowledge event, add Trigger Event, Add Resolve Event. |
Business Central, PagerDuty |
| 4. |
Business Central System (Trigger) → ServiceNow (Action) |
Upon new object created, updated or deleted or platform event, we can create new incident, new record, update incident, update record, delete record, delete incident in ServiceNow. |
Business Central, ServiceNow |
| 5. |
ServiceNow (Trigger) → Business Central System (Action) |
Upon new record created or updated in ServiceNow, we can perform actions on Business Central entities/objects like create an employee, items or customers in Business Central system |
ServiceNow, Business Central |