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PagerDuty Overview

PagerDuty is an American cloud computing company that produces a SaaS incident response platform for IT departments. The entire PagerDuty platform is designed around the functional module incident where a particular incident can have three phases, which are Triggered, Acknowledged, and Resolved and the user is informed accordingly for these incidents.

Using Connect iPaaS, you can manage both users and incidents of PagerDuty.

Read the official documentation of PagerDuty here.

PagerDuty on Connect iPaaS

Connect iPaaS enables you to integrate PagerDuty with other SaaS and enterprise applications. You can build a workflow to create or update Incident or User in your PagerDuty based on certain events in other applications. Conversely, you can perform actions on other applications based on certain events or changes in PagerDuty.

PagerDuty Application on Connect

Figure 1. PagerDuty Application on Connect iPaaS