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Dynamics 365 CRM Connection

Microsoft Dynamics 365 application on Connect iPaaS uses OAuth authorization. By linking your Microsoft account with Connect iPaaS, you can authorize RoboMQ to have a delegated access on your behalf. RoboMQ needs the following permissions on your account to provide a seamless integration experience:

Permission Description
offline_access Allows the app to see and update the data you gave it access to. This does not give the app any additional permissions.
profile Allows the app to see your basic profile (name, picture, user name)
User.Read Allows you to sign in to the app with your organizational account and let the app read your profile
email Allows the app to see your email address
user_impersonation Allows the application to access common data service as organization users

Please refer Permissions and consent to learn more about Dynamics 365 OAuth permissions used by Connect iPaaS.

We at RoboMQ pay utmost attention to keep your account secure. See our Security and Privacy Policy to learn more about how RoboMQ handles your account access.

Create a Connection

To link your Dynamics 365 CRM account, you have to first specify your Dynamics 365 Instance URL.

Create Dynamics 365 Connection

Figure 1: Create Microsoft Dynamics 365 Connection

Your Microsoft Dynamics instance URL can be found in the address bar, when you log in to your Dynamics 365 CRM account. An example of this instance is shown in Figure 2.

Create Dynamics 365 Connection

Figure 2: Microsoft Dynamics 365 Instance URL

When you click on the Link Account button, you will be redirected to the Microsoft Account Authorization screen. Choose the user account you would like to provide to and then enter the password for that account. After entering the right credentials the next screen will be the application page where you can check permissions and allow RoboMQ to access your account.

Microsoft account authorization screen

Figure 3: Microsoft Account Authorization

By allowing access, you are authorizing RoboMQ to access your Dynamics 365 CRM account. After successfully creating a Dynamics 365 CRM Connection on Connect iPaaS, you will be able to use all Dynamics 365 CRM triggers and actions.