Freshservice on Hire2Retire supports
API Key Authentication
An API key serves as a security token, facilitating authentication and authorization to access and interact with the SCIM API offered by the application. Freshservice provides a number of ways to interact with a Freshservice account for the users. The REST API they provide allows you to add and configure users on a Freshservice account including provisioning and deprovisioning.
|Can Provision and Deprovision Users
Generate API Key in Freshservice¶
For API Key generation users must have a Freshservice account. To authenticate a connection , you must use your API Key and the Freshservice base URL.
Learn how to Generate API Key on Freshservice.
Link Freshservice account on Hire2Retire¶
Freshservice API Key Auth¶
To link your Freshservice account using API Key Authentication, you have to specify your
Instance URL and
What is an Instance URL?¶
When you visit the website, you can find the Freshservice URL as
https://xyz.freshservice.com. This URL specify your unqiue instance name.
Once the connection is established successfully, then you can define the roles and mapping on Hire2Retire Provisioning.